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Visitor Guidelines

Keeping our patients and employees safe is a top priority. Visitation guidelines are subject to change, based on our current circumstances. Lake Regional requires all staff, patients and visitors at all Lake Regional facilities to wear a medical mask.

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We encourage patients hospitalized at Lake Regional Health System to limit visitors to two at a time, to ensure physical distancing is maintained and to provide a restful atmosphere. We ask visitors to remain in the patient’s room. Visitor waiting areas remain closed. Children are allowed to visit when accompanied by an adult.

Visitors should not visit if they are not feeling well or have any symptoms of an illness. Visitors also should not visit if they have a pending test for COVID or have either tested positive for COVID or been exposed to COVID in the previous 10 days.

Patients and their visitors may expect the following at Lake Regional Hospital:

  • All visitors will be screened and required to wear a visitor sticker. This includes hospital, clinics and pharmacies.
  • Visiting hours are from 7 a.m. to 7 p.m., seven days per week.
  • Children 12 years old and younger must be accompanied by an adult.
  • Visitors, regardless of their vaccination status, must wear a medical mask. Anyone wearing a cloth mask, gaiter or face shield will be supplied a medical mask. Masks should cover the nose, mouth and chin at all times.
  • People with colds, sore throats or other symptoms of illness should not visit patients.
  • While in the hospital, visitors should stay in patient rooms/bays; they should not sit in waiting rooms or common areas.
  • Visitors may purchase food in the cafeteria and return to patient rooms. The dining room is reserved for employees.
  • To ensure the privacy of our patients, visitors may be asked to leave the room during tests, treatments or physician consultations.

Please click below for additional situation-specific guidelines.

Emergency Department

  • For the safety of all visitors and patients, please limit visitors to two.
  • Please stay in patient bays or designated areas.

Family Birth Center

The coach/significant other is welcome at all times, unless special circumstances make this unsafe for the mother or baby. Visitors also are allowed throughout the day and evening. Small children are allowed with close adult supervision. For patient and staff safety, visitors who have been giving authorization to stay after visiting hours must register and get a visitor’s badge at the Family Birth Center desk.

  • Medical masks must cover nose, mouth and chin at all times.
  • Support persons must enter through Emergency Department entrance.
  • Support persons must remain in patient rooms.
  • Patients are encouraged to bring snacks. A microwave is available for use, and each patient room offers a mini fridge

Intensive Care Unit

  • Visitors are asked to remain in the patient's room during visits.
  • Children 12 years old and younger should be accompanied by an adult, and this is to be arranged with the nurse beforehand, except during a critical event.
  • Cellphone use should be limited while in the room, and cellphones are not to be used in the hallways.
  • On occasion, visitors may be asked to go to the waiting area during a test or procedure. Unit doors also may be closed for patient safety as needed.
  • Food brought from outside should be approved with a nurse first.

Skilled Nursing Facility

All visitors are welcome, including children, with no restrictions on the number of visitors.

We follow CMS regulations for:

  • Screening. Visitors will be screened for temperature and symptoms.
  • Masks. All patients and visitors are required to wear face coverings, regardless of their vaccination status.
  • Social distancing. Patients and visitors must remain 6 feet apart if they are not vaccinated. Contact can occur if both the patient and the visitor are vaccinated.

While not recommended, residents who are on transmission-based precautions (TBP) or quarantine can still receive visitors. In these cases, visits should occur in the resident’s room, and the resident should wear a well-fitting facemask (if tolerated). Before visiting residents who are on TBP or quarantine, visitors should be made aware of the potential risk of visiting and precautions necessary in order to visit the resident. Visitors should adhere to the core principles of infection prevention. Facilities may offer well-fitting facemasks or other appropriate PPE, if available; however, facilities are not required to provide PPE for visitors.

Outpatient

  • For the safety of all visitors and patients, please limit visitors to two.
  • All visitors need to check in at Outpatient Surgery upon arrival.
  • Please stay in patient bays or designated areas.

End of Life

The house supervisor will help coordinate visitors for end-of-life situations.

Overnight Guest Guidelines

Because of our limited space, please plan to spend the night only if your loved one is a pediatric patient or critically ill. If you provide a phone number, the nursing staff will contact you if the patient's condition changes. Also, you are welcome to call during the night to ask the nurse for updates on your relative's condition. Remember to have the pass code available.

  • Overnight guests must be 18 or older.
  • Please limit guests to one family member.
  • Obtain a visitor pass from nursing staff.
  • Do not bring personal linens or electric appliances.

Public Restrooms

Visitors are encouraged to use the public restrooms throughout the hospital. Bathrooms in patient rooms are reserved for patients to protect their health. To locate a restroom, please ask a staff member.

Cellphones

Cellphones are prohibited in areas where telemetry is in use. Signs are posted in applicable locations throughout the hospital.