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We're committed to keeping you and our caregivers safe. That's why we're requiring universal mask use, temperature checks, social distancing and visitor restrictions. Learn more. Have COVID-19 questions? Call 573.348.7419.

Visitor Guidelines

Keeping our patients and employees safe is a top priority. Visitation guidelines are subject to change, based on our current circumstances.

Outpatient Support Person Guidelines

  • Only one designated support person will be allowed per patient, per day, with exceptions for pediatrics, Family Birth Center, end of life and Skilled Nursing. See below for those exceptions.
  • All support persons must be 18 years or older. They will be screened at entry and must wear a mask. Lake Regional will provide one, if needed.

Outpatient Services Department:

  • Check in at Outpatient Surgery.
  • Please stay in patient bays or designated area.
  • The cafeteria is closed. Support persons can request meal accommodations before 10:30 a.m. with nursing staff. Support individuals may leave after providing contact information and re-enter once. Please keep mask and visitor badge for re-entry.

Inpatient Support Person Guidelines

Inpatients (except Skilled Nursing Facility* and COVID-19 patients) will be allowed one support person per day. Pediatric and Family Birth Center patients are allowed two support individuals per day.

  • Support individuals will be screened at entry and must wear a mask. Lake Regional will provide one, if needed.
  • Support individuals must stay in patient rooms; do not sit in waiting rooms or common areas.
  • The cafeteria is closed to visitors. Meal arrangements can be made with nursing staff.

Additional Visitor Guidelines

  • All support individuals must be 18 years or older.
  • Visiting hours are 7 a.m. to 7 p.m.
  • Lake Regional is a non-smoking facility.
  • Inpatients being tested or treated for COVID-19 cannot have visitors.

*Skilled Nursing patients may have scheduled visitation that follows screening, social distancing and masking guidelines. See below for more information.

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As always, please follow our regularly enforced visitor regulations as indicated below.

  • Visitors may not smoke on hospital grounds.
  • Visitors must dress appropriately. Shirts and shoes are required.
  • Visitors should avoid unnecessary noise.
  • People with colds, sore throats or other contagious diseases should not visit patients. This is for the safety of your loved one.
  • To ensure the privacy of our patients, visitors may be asked to leave the room during tests, treatments or physician consultations.

End of Life

End-of-life (EOL) patients may have three visitors at the bedside at one time. Six total visitors will be allowed in house at one time so they can trade off. The house supervisor will be the EOL contact. EOL visitors should remain in the patient’s room or in a space designated for them by security (conference space, chapel, ED consultation room). Security will be available to escort EOL visitors to/from the designated locations.

Family Birth Center

The significant other is welcome at all times, unless special circumstances make this unsafe for the mother or baby. Visiting hours are 7 a.m. to 7 p.m. Only one overnight guest per patient. Currently, no children are allowed. For patient and staff safety, visitors who have been given authorization to stay after visiting hours must register and get a visitor's badge at the Women's and Children's Unit front desk.

  • Two support individuals are allowed per patient, per day.
  • Support persons must enter through Emergency Department entrance.
  • Support individuals will be screened at entry and must wear a mask. Lake Regional will provide one, if needed.
  • Visitor badge is required to be worn and visible at all times.
  • Support persons must remain in patient rooms.
  • Cafeteria is closed. Meal accommodations can be made with nursing staff.
  • Patients are encouraged to bring snacks. A microwave is available for use, and each patient room offers a mini fridge.
  • Support individuals may leave and re-enter once per day. You must have your mask and visitor’s badge to re-enter.

Intensive Care Unit

One support person is allowed per patient, per day. Visiting hours are 7 a.m. to 7 p.m.

  • Support individuals must be 18 years or older.
  • Visitors are asked to remain in the patient's room during visits.
  • Cellphone use should be limited while in the room, and cellphones are not to be used in the hallways.
  • On occasion, visitors may be asked to go to the waiting area during a test or procedure. Unit doors also may be closed for patient safety as needed.
  • Food brought from outside should be approved with a nurse first.

End-of-life (EOL) patients may have three visitors at the bedside at one time. Six total visitors will be allowed in house at one time so they can trade off. The house supervisor will be the EOL contact. EOL visitors should remain in the patient’s room or in a space designated for them by security (conference space, chapel, ED consultation room). Security will be available to escort EOL visitors to/from the designated locations.

Pediatrics

Parents are encouraged to stay with children whenever possible.

  • Pediatrics patients are allowed two support individuals per day.
  • Support individuals will be screened at entry and must wear a mask. Lake Regional will provide one, if needed.
  • Support individuals must stay in patient rooms; do not sit in waiting rooms or common areas.
  • The cafeteria is closed to visitors. Meal arrangements can be made with nursing staff.

Skilled Nursing Facility

Patients on Lake Regional’s Skilled Nursing Unit can receive limited, scheduled visitation. Per guidelines established by the Missouri Department of Health and Senior Services, only outdoor visitation will be allowed.

Additional requirements include:

Screening. Visitors will be screened for temperature and symptoms.
Masks. All patients and visitors are required to wear face coverings.
Social distancing. Visits will take place outdoors, and patients and visitors must remain 6 ft. apart. (no contact)

Visiting hours are limited. Visits must be scheduled by contacting the Skilled Nursing Unit at 573.348.8275.

Overnight Guest Guidelines

Because of our limited space, please plan to spend the night only if your loved one is a pediatric patient or critically ill. If you provide a phone number, the nursing staff will contact you if the patient's condition changes. Also, you are welcome to call during the night to ask the nurse for updates on your relative's condition. Remember to have the pass code available.

  • Overnight guests must be 18 or older.
  • Please limit guests to one family member.
  • Obtain a visitor pass from nursing staff.
  • No personal linens or electric appliances.

Public Restrooms

Visitors are encouraged to use the public restrooms throughout the hospital. Bathrooms in patient rooms are reserved for patients to protect their health. To locate a restroom, please ask a staff member.

Cellphones

Cellphones are prohibited in areas where telemetry is in use. Signs are posted in applicable locations throughout the hospital.