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Visitor Guidelines

Keeping our patients and employees safe is a top priority. Visitation guidelines are subject to change, based on our current circumstances. Lake Regional requires all staff, patients and visitors at all Lake Regional facilities to wear masks.

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Patients hospitalized at Lake Regional Health System, as well as those receiving care in the Emergency Department, Outpatient Services and all clinics, may have one support person per day. Exceptions will be made for pediatric patients, who may have two parents, and end-of-life situations. Visitors should remain in the patient’s room throughout the visit and limit their re-entries each day. COVID patients are allowed one visitor per day. The visitor must stay in patient room and may not come and go.

Patients and their visitors may expect the following at Lake Regional Hospital:

  • All visitors will be screened and required to wear a visitor sticker. This includes hospital, clinics and pharmacies.
  • Visiting hours are from 7 a.m. to 7 p.m., seven days per week.
  • Visitors must be 18 years or older. Exceptions will be made for children accompanying parents of pediatric patients.
  • Visitors, regardless of their vaccination status, must wear a medical mask for better protection against the Omicron variant. Anyone wearing a cloth mask, gaiter or face shield will be supplied a medical mask. Masks should cover the nose, mouth and chin at all times.
  • People with colds, sore throats or other symptoms of illness should not visit patients.
  • While in the hospital, visitors should stay in patient rooms/bays; they should not sit in waiting rooms or common areas.
  • The cafeteria is closed to visitors. Meal arrangements can be made with nursing staff.
  • To ensure the privacy of our patients, visitors may be asked to leave the room during tests, treatments or physician consultations.

Please click below for additional situation-specific guidelines.

Family Birth Center

Family Birth Center patients are allowed two support people, including their significant other, during labor and delivery. One support person has to leave post birth. In addition, siblings of newborns may visit. The significant other is welcome at all times, unless special circumstances make this unsafe for the mother or baby. Only one overnight guest per patient. For patient and staff safety, overnight visitors must register and get a visitor's badge at the Women's and Children's Unit front desk.

  • Medical masks must cover nose, mouth and chin at all times.
  • Support persons must enter through Emergency Department entrance.
  • Support persons must remain in patient rooms.
  • Patients are encouraged to bring snacks. A microwave is available for use, and each patient room offers a mini fridge.

Intensive Care Unit

  • To ensure privacy and safety, we no longer allow visitors outside the windows.
  • Visitors are asked to remain in the patient's room during visits.
  • Cellphone use should be limited while in the room, and cellphones are not to be used in the hallways.
  • On occasion, visitors may be asked to go to the waiting area during a test or procedure. Unit doors also may be closed for patient safety as needed.
  • Food brought from outside should be approved with a nurse first.

Skilled Nursing Facility

All visitors are welcome, including children, with no restrictions on number of visitors.

In accordance with CMS regulations, first-time visitors will need to sign a release before visiting any patient. Additional requirements include:

  • Screening. Visitors will be screened for temperature and symptoms.
  • Masks. All patients and visitors are required to wear face coverings, regardless of their vaccination status.
  • Social distancing. Patients and visitors must remain 6 ft. apart if they are not vaccinated. Contact can occur if both the patient and the visitor are vaccinated.

While not recommended, residents who are on transmission-based precautions (TBP) or quarantine can still receive visitors. In these cases, visits should occur in the resident’s room and the resident should wear a well-fitting facemask (if tolerated). Before visiting residents, who are on TBP or quarantine, visitors should be made aware of the potential risk of visiting and precautions necessary in order to visit the resident. Visitors should adhere to the core principles of infection prevention. Facilities may offer well-fitting facemasks or other appropriate PPE, if available; however, facilities are not required to provide PPE for visitors.

Outpatient

  • All visitors need to check in at Outpatient Surgery upon arrival.
  • Please stay in patient bays or designated areas.
  • The cafeteria is closed. Support persons can request meal accommodations before 10:30 a.m. with nursing staff.

End of Life

End-of-life patients may have three visitors at the bedside at one time. Six total visitors will be allowed in house at one time so they can trade off. The house supervisor will be the end-of-life contact. These visitors should remain in the patient’s room or in a space designated for them by security (conference space, chapel, ED consultation room). Security will be available to escort end-of-life visitors to/from the designated locations.

Overnight Guest Guidelines

Because of our limited space, please plan to spend the night only if your loved one is a pediatric patient or critically ill. If you provide a phone number, the nursing staff will contact you if the patient's condition changes. Also, you are welcome to call during the night to ask the nurse for updates on your relative's condition. Remember to have the pass code available.

  • Overnight guests must be 18 or older.
  • Please limit guests to one family member.
  • Obtain a visitor pass from nursing staff.
  • Do not bring personal linens or electric appliances.

Public Restrooms

Visitors are encouraged to use the public restrooms throughout the hospital. Bathrooms in patient rooms are reserved for patients to protect their health. To locate a restroom, please ask a staff member.

Cellphones

Cellphones are prohibited in areas where telemetry is in use. Signs are posted in applicable locations throughout the hospital.