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Lake Regional Named a 2017 Most Wired Hospital

Tuesday, July 18, 2017

For the third year in a row, Lake Regional Health System has been named one of the nation's Most Wired health care organizations, according to results of the 19th Annual Health Care's Most Wired® survey, released this month by the American Hospital Association's (AHA) Health Forum. Lake Regional is one of 13 hospitals in Missouri to earn the recognition.

"It is an honor to be recognized again this year as a Most Wired health system," said Scott Poest, Lake Regional's chief information officer. "We are very proud of the efforts made across the entire organization with the implementation of our ONE medical record project during the last year. Effective use of information technology is key in improving health care delivery. "

This year's survey reveals new tools are helping patients become more actively involved in their care. Most Wired hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information.

"The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care," said Rick Pollack, AHA president and CEO. "They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs."

Emerging technologies have created a need for secure patient information exchange. Hospitals have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, to monitor for malicious activities or policy violations, and to produce real-time analysis of security alerts. Specifically, the survey found:

  • 97 percent of Most Wired hospitals use intrusion detection systems.

  • 96 percent perform data access audits.

  • Nearly 90 percent run targeted phishing exercises to teach employees to question suspicious emails.

"Lake Regional Health System uses both tools and processes to keep patient information secure," Poest said. "A good balance of technical controls, such as firewalls and intrusion detection, along with employee training that helps them identify threats, makes for an effective approach to security."

The survey also highlighted how Most Wired hospitals are using knowledge gained from data and analytics. Hospitals are investing in analytics to support new delivery models and effective decision-making. Hospitals also are training clinicians on how to use analytics to improve quality, provide access and control costs.

"With the implementation of our Meditech electronic health record, we have brought our hospital and clinic data together on one platform," Poest said. "This integration will help patients and their care providers identify opportunities to better manage their care. Now, both hospital and clinic data can be more easily integrated with other entities and population health tools."

Some specific ways Most Wired hospitals are using data and analytics include the following.

  • 82 percent analyze retrospective clinical and administrative data to identify areas for improving quality and reducing the cost of care.

  • Three-quarters use sophisticated analytics such as predictive modeling and data to improve decision-making.

  • Nearly 70 percent interface electronic health record data with population health tools for care management.

  • More than 70 percent are providing data analytic tools training to physicians and nurses.

  • 45 percent initiate a patient pathway using health IT to follow a care plan.

  • Nearly 40 percent deliver quality metrics to physicians at the point-of-care.

  • 32 percent have tools for real-time patient identification and tracking for value-based care conditions, such as chronic obstructive pulmonary disease.

HealthCare's Most Wired® survey, conducted between Jan. 15 and March 15, 2017, is published annually by Hospitals & Health Networks (H&HN). The 2017 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the United States — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit

The medical staff at Lake Regional Health System includes more than 100 providers who care for lake-area residents and visitors in the hospital and its seven primary care clinics, 19 specialty clinics and three Express Care clinics. Lake Regional Hospital is accredited by The Joint Commission and is a three-time recipient of the Missouri Quality Award. Lake Regional Health System also operates rehab therapy clinics, retail pharmacies and home health services throughout the lake area. Learn more at