Open and Ready to Serve You
At Lake Regional Health System, the safety, health and well-being of our patients, visitors and our team is our top priority. We have taken safety measures at our hospital and clinics and are doing our part to stop the spread of COVID-19.
While in-person visits are available and safe, virtual visits also are available, so patients do not need to come into the hospital or clinics to meet with their doctor.
Vaccination Alert: Learn how to get COVID-19 vaccinated.
Do you need a COVID-19 test?
Patients seeking testing should follow these steps:
Step 1: If you’re feeling sick, get screened. Call 573.348.7419 or your doctor's office.
Step 2: Your provider will schedule a virtual visit or arrange an in-person appointment.
Step 3: If your provider orders a test, you will receive that test at Express Care in Camdenton, Eldon, Lebanon or Osage Beach. If you do not have a primary care provider, or need to be seen after hours or on the weekends, you can walk into Express Care for an appointment. The Express Care provider will determine if you need a test.
Step 4: The provider who orders the test will call you with the test results.
Rapid tests are available at all Lake Regional Express Care locations. There is currently a limited supply of rapid testing kits available, and priority will be given to symptomatic patients with comorbidities and patients being seen for return-to-work visits.
For more information about COVID-19 symptoms and testing options, call 573.348.7419 for assistance.
Patients needing COVID-19 testing before a procedure should go to the hospital’s Outpatient Services department from 9 a.m. to 2 p.m. Monday through Friday. A physician’s order, but no appointment, is required.
Keeping You Safe
To protect our patients and staff, our facilities are upholding the latest protocols from the CDC.
- Masks: All patients are required to wear face coverings and they are provided for patients who do not have them. Our staff wear masks and other PPE to protect patients.
- Waiting Options: Patients have the option to wait in their car or in the waiting room.
- Cleaning: Facilities, exam rooms and waiting rooms are cleaned and disinfected throughout the day.
- Smaller Groups: To keep the number of people in buildings low, we have updated our visitor policy.
- Social Distancing: Waiting rooms are arranged to allow for social distancing.
Videos from the Front Lines
Healing a Hero
We are proud to share the story of Chief Master Sergeant John Flaugher. He serves in the 131st Bomb Wing of the Missouri Air National Guard, and for 39 days this spring, he was a patient in our Intensive Care Unit. Read his story here.
Innovating to Conserve PPE
The need for PPE was answered by both donations and innovations. See how this community is fighting COVID from all angles below. Read the full story here.
Albert Barnes didn't realize he was our first COVID-19 inpatient, until he woke up 8 days later. Watch his inspiring account below and read his story here.
Behind the PPE
We recently sat down with two of our ICU nurses to hear about their experiences and challenges during the pandemic. Hear directly from the front lines to find out how they are fighting this invisible adversary.
More from Lake Regional
- The U.S. Centers for Disease Control and Prevention provides daily updates at Coronavirus Disease 2019.
- The state of Missouri has activated a 24-hour hotline to answer COVID-19 questions at 877.435.8411.
- If you are sick with COVID-19 or think you might have it, follow these steps to help protect other people in your home and community.
- News and tips to help you through the COVID-19 pandemic.
I have a clinic appointment. Do I need to wear a mask?
Yes. CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. People visiting our clinics should be wearing masks. If they come without one, we will provide a homemade mask for their visit.
I'd like to donate homemade face masks. Is Lake Regional accepting them?
Lake Regional is accepting homemade masks for clinic patients. Instructions for making masks can be found on the CDC website.
To drop off a homemade mask donation:
- Put them in a plastic bag labeled Attn: Trish Creach.
- Include your name, address and phone number inside the bag.
- Drop masks off at the Emergency Department entrance. Please stay in your car and hold up the bag from the window.
How can I prevent infection?
There is no specific antiviral treatment recommended for COVID-19 infection. The best way to prevent illness is to avoid exposure.
The CDC recommends everyday prevention actions to help prevent the spread of respiratory viruses, including:
- Follow CDC’s recommendations for using a facemask.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick and put 6 feet of distance between yourself and people who don't live in your household.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
How is COVID-19 treated?
There are no specific treatments for illnesses caused by human coronaviruses. Most people with common human coronavirus illness will recover on their own. However, you can do some things to relieve your symptoms, including:
- Take pain and fever medications (caution: do not give aspirin to children)
- Use a room humidifier or take a hot shower to help ease a sore throat and cough
- If you are mildly sick, you should drink plenty of liquids, stay home and rest
I think I might be sick. How can I prevent the spread of COVID-19?
If you are sick with COVID-19 or think you might have it, follow the steps in this CDC guide to help protect other people in your home and community.
All patients receiving care at the hospital, except COVID-19 inpatients and Cancer Center patients, may have two visitors. COVID-19 inpatients will be allowed visitors on a case by case basis, and Cancer Center patients are limited to one visitor. In addition, appointments need to be made in advance to visit Skilled Nursing Facility patients.
Patients and their visitors may expect the following at Lake Regional Hospital:
- Visiting hours are from 7 a.m. to 7 p.m., seven days per week.
- Visitors must be 18 years or older.
- Visitors must wear masks. If they do not have a mask, Lake Regional will provide one.
- People with colds, sore throats or other symptoms of illness should not visit patients.
- While in the hospital, visitors should stay in patient rooms/bays; they should not sit in waiting rooms or common areas.
- The cafeteria is closed to visitors. Meal arrangements can be made with nursing staff.
- To ensure the privacy of our patients, visitors may be asked to leave the room during tests, treatments or physician consultations.
For complete visitor guidelines, click here.
Hospital Campus Restrictions
- Building 5 (Henze Medical Office Building)
Entrance A (first floor): 7 a.m. - 5 p.m. Monday through Friday
- Main Lobby
6 a.m. – 5 p.m. Monday through Friday
- Emergency Department
Entrance C: 24/7 for emergency care
Lake Regional Health System also has implemented visitor restrictions to the hospital to help limit the spread of illness in the community. See the updated guidelines here.
Community Education & Wellness
Many classes and support group meetings have been cancelled or relocated until further notice. Visit our events calendar for up-to-date information.
Lake Regional Wellness classes have been cancelled indefinitely. This includes all locations. Call 573.302.2280 with questions.
How You Can Help
A special fund has been created to support Lake Regional Health System’s work in dealing with the coronavirus pandemic. The Lake Regional COVID-19 Response Fund will be directed to the areas of greatest need. Sincere thanks to those who have contributed so far.
For more information about COVID-19, visit CDC.gov.