At Lake Regional Health System, the safety, health and well-being of our patients, visitors and our team is our top priority. Our care teams are trained to provide safe and effective care during the COVID-19 outbreak.
During this public health emergency, we have taken safety measures at our hospital and clinics and are doing our part to stop the spread of COVID-19. We have implemented wider use of telemedicine, so patients do not need to come into the hospital or clinics in order to meet with their doctor or specialist. Per CMS and CDC guidelines, we are also cleared to increase outpatient procedures, as clinically appropriate.
Things may look a little different when you return to our hospital or clinics. That’s a good thing. Here are some precautions we are taking:
- Screening staff and patients before they enter the building
- Cleaning waiting rooms more frequently
- Thoroughly disinfecting exam rooms between each patient visit
- Maintaining a no visitor policy
- Arranging waiting rooms to allow for social distancing
- Requiring face coverings to enter our facilities (Provided for patients who do not have them)
Please call your provider's office if you have questions or would like to schedule an in-person appointment or a virtual visit.
Do you think you may have COVID-19?
Patients seeking testing should follow these steps:
Step 1: If you’re feeling sick, get screened. Call your doctor’s office or Express Care.
Step 2: Your provider will schedule a virtual visit or arrange an in-person appointment.
Step 3: If your provider orders a test, you can visit Express Care in Eldon, Lebanon or Osage Beach (testing is not available in Laurie).
Testing still requires a physician’s order, but no appointment is needed at Express Care. Patients may walk in at the time during business hours that’s most convenient for them. Results will be available within 24 hours.
Patients needing COVID-19 testing before a procedure should go to the hospital’s Outpatient Services department from 9 a.m. to 2 p.m. Monday through Friday. A physician’s order, but no appointment, is required.
Videos from the Front Lines
Healing a Hero
We are proud to share the story of Chief Master Sergeant John Flaugher. He serves in the 131st Bomb Wing of the Missouri Air National Guard, and for 39 days this spring, he was a patient in our Intensive Care Unit. Read his story here.
Innovating to Conserve PPE
The need for PPE was answered by both donations and innovations. See how this community is fighting COVID from all angles below. Read the full story here.
Albert Barnes didn't realize he was our first COVID-19 inpatient, until he woke up 8 days later. Watch his inspiring account below and read his story here.
Behind the PPE
We recently sat down with two of our ICU nurses to hear about their experiences and challenges during the pandemic. Hear directly from the front lines to find out how they are fighting this invisible adversary.
More from Lake Regional
Lake Regional employees are grateful for the love and support from our community. Your cards, and especially your artwork, are so appreciated. If you would like to send a note of encouragement, we will share it with our hard-working team.
Please mail or email the following.
Lake Regional Hospital
Attn: Support Cards
54 Hospital Drive
Osage Beach, MO 65065
- The U.S. Centers for Disease Control and Prevention provides daily updates at Coronavirus Disease 2019.
- The state of Missouri has activated a 24-hour hotline to answer COVID-19 questions at 877.435.8411.
- If you are sick with COVID-19 or think you might have it, follow these steps to help protect other people in your home and community.
- News and tips to help you through the COVID-19 pandemic.
Frequently Asked Questions
I have a clinic appointment. Do I need to wear a mask?
CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. People visiting our clinics should be wearing masks. If they come without one, we will provide a homemade mask for their visit.
I'd like to donate homemade face masks. Is Lake Regional accepting them?
Lake Regional is accepting homemade masks for clinic patients. Instructions for making masks can be found on the CDC website.
To drop off a homemade mask donation:
- Put them in a plastic bag labeled Attn: Terri Hall.
- Include your name, address and phone number inside the bag.
- Drop masks off at the Emergency Department entrance. Please stay in your car and hold up the bag from the window.
For questions about mask donation, contact Terri Hall, director of Fund Development and Volunteer Services, at 573.348.8153 or firstname.lastname@example.org.
How can I prevent infection?
There is no specific antiviral treatment recommended for COVID-19 infection. The best way to prevent illness is to avoid exposure.
The CDC recommends everyday prevention actions to help prevent the spread of respiratory viruses, including:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Follow CDC’s recommendations for using a facemask.
- CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
- Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
How is COVID-19 treated?
There are no specific treatments for illnesses caused by human coronaviruses. Most people with common human coronavirus illness will recover on their own. However, you can do some things to relieve your symptoms, including:
- Take pain and fever medications (caution: do not give aspirin to children)
- Use a room humidifier or take a hot shower to help ease a sore throat and cough
- If you are mildly sick, you should drink plenty of liquids, stay home and rest
I think I might be sick. How can I prevent the spread of COVID-19?
If you are sick with COVID-19 or think you might have it, follow the steps in this CDC guide to help protect other people in your home and community.
Keeping our patients and employees safe is a top priority.
In response to COVID-19, Lake Regional Health System is restricting all visitors. Exceptions will be made for the following patients:
- Pediatric patients (1 visitor)
- Family Birth Center patients (1 visitor)
- End-of-life circumstances (patient’s care team will discuss with their family)
All other visitors will be asked to leave the hospital. Thank you for your patience and understanding as we continue to navigate the best ways to contain the spread of illness in our community.
Need virtual visit tips? Click here.
Want to send an e-card? Click here.
Additional Visitor Guidelines
- All visitors must be 18 years or older.
- Visitor badge must be worn and visible at all times.
- One overnight guest will be allowed in the Family Birth Center and for pediatric patients.
For complete visitor guidelines, click here.
Hospital Campus Restrictions
Patient/visitor screening areas have been established at the Emergency Department, main lobby and Henze Medical Office Building entrances, where a nurse will check temperature, symptoms and travel history.
- Building 5 (Henze Medical Office Building)
Entrance A (first floor): 7 a.m. - 5 p.m. Monday through Friday
- Main Lobby
6 a.m. – 5 p.m. Monday through Friday
- Emergency Department
Entrance C: 24/7 for emergency care
Entrance D: 7 a.m. – 7 p.m. for visitors and patients who have scheduled procedures or tests
Lake Regional Health System also has implemented visitor restrictions to the hospital to help limit the spread of illness in the community. See the updated guidelines here.
Community Education & Wellness
All classes and support group meetings have been cancelled through July 6.
Lake Regional Pulmonary Rehab, Phase 3 Cardiac Rehab and Wellness classes have been cancelled through at least July 6. This includes all locations.
How You Can Help
A special fund has been created to support Lake Regional Health System’s work in dealing with the coronavirus pandemic. The Lake Regional COVID-19 Response Fund will be directed to the areas of greatest need. Sincere thanks to those who have contributed so far.
For more information about COVID-19, visit CDC.gov.