At Lake Regional Health System, the safety, health and well-being of our patients, visitors and our team is our top priority. Our care teams are trained to provide safe and effective care during the COVID-19 outbreak.
During this public health emergency, we have taken safety measures at our hospital and clinics and are doing our part to stop the spread of COVID-19. This includes restricting hospital visitation and suspending elective procedures.
We are working with our state and community partners on this evolving situation.
Learn more about how Lake Regional is responding:
Do you think you may have COVID-19?
Beginning Monday, March 30, patients seeking testing should follow these steps:
Step 1: If you’re feeling sick, get screened. Call your doctor’s office or Lake Regional’s 24/7 nurse call line at 573.348.7419. If you don’t have symptoms, you won’t be tested.
Step 2: If you meet testing criteria, your provider will schedule a virtual visit.
Step 3: If your provider orders a test, Lake Regional’s Parkway Testing Center will call you to schedule an appointment within 24 hours for drive-thru testing.
- You must have a physician’s order.
- Visits must be scheduled.
- No walk-in testing will be offered.
Lake Regional Health System will begin drive-thru testing for COVID-19 on Monday, March 30. Testing will be done by appointment only; no walk-ins will be accepted. Patients must also have a physician's order, in accordance with state and Centers for Disease Control and Prevention guidelines.
The drive-thru testing site, which utilizes the health system's emergency response trailer, has been established at the Parkway Center, 5816 Osage Beach Parkway, in Osage Beach.
Since the COVID-19 health crisis began, Lake Regional has been following the strict testing guidelines established by the Missouri Department of Health and Senior Services and the CDC. These guidelines prioritize testing of people in immediate need, including those sick enough to be hospitalized and individuals who have underlying health conditions, like heart and lung disease.
- Lake Regional offers a 24/7 nurse call line for the community at 573.348.7419.
- The U.S. Centers for Disease Control and Prevention provides daily updates at Coronavirus Disease 2019.
- The state of Missouri has activated a 24-hour hotline to answer COVID-19 questions at 877.435.8411.
- If you are sick with COVID-19 or think you might have it, follow these steps to help protect other people in your home and community.
- News and tips to help you through the COVID-19 pandemic.
Frequently Asked Questions
How can I prevent infection?
There is no specific antiviral treatment recommended for COVID-19 infection. The best way to prevent illness is to avoid exposure.
The CDC recommends everyday prevention actions to help prevent the spread of respiratory viruses, including:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Follow CDC’s recommendations for using a facemask.
- CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
- Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
How is COVID-19 treated?
There are no specific treatments for illnesses caused by human coronaviruses. Most people with common human coronavirus illness will recover on their own. However, you can do some things to relieve your symptoms, including:
- Take pain and fever medications (caution: do not give aspirin to children)
- Use a room humidifier or take a hot shower to help ease a sore throat and cough
- If you are mildly sick, you should drink plenty of liquids, stay home and rest
I think I might be sick. How can I prevent the spread of COVID-19?
If you are sick with COVID-19 or think you might have it, follow the steps in this CDC guide to help protect other people in your home and community.
Keeping our patients and employees safe is a top priority.
In response to COVID-19, Lake Regional Health System is restricting all visitors. Exceptions will be made for the following patients:
- Pediatric patients (1 visitor)
- Family Birth Center patients (1 visitor)
- End-of-life circumstances (patient’s care team will discuss with their family)
All other visitors will be asked to leave the hospital. Thank you for your patience and understanding as we continue to navigate the best ways to contain the spread of illness in our community.
Need virtual visit tips? Click here.
Want to send an e-card? Click here.
Additional Visitor Guidelines
- All visitors must be 18 years or older.
- Visitor badge must be worn and visible at all times.
- One overnight guest will be allowed in the Family Birth Center and for pediatric patients.
For complete visitor guidelines, click here.
Hospital Campus Restrictions
Patient/visitor screening areas have been established at the Emergency Department, main lobby and Henze Medical Office Building entrances, where a nurse will check temperature, symptoms and travel history.
- Building 5 (Henze Medical Office Building)
Entrance A (first floor): 7 a.m. - 5 p.m. Monday through Friday
- Main Lobby
6 a.m. – 5 p.m. Monday through Friday
- Emergency Department
Entrance C: 24/7 for emergency care
Entrance D: 7 a.m. – 7 p.m. for visitors and patients who have scheduled procedures or tests
Lake Regional Health System also has implemented visitor restrictions to the hospital to help limit the spread of illness in the community. See the updated guidelines here.
Community Education & Wellness
All classes and support group meetings have been cancelled until further notice.
Lake Regional Pulmonary Rehab, Phase 3 Cardiac Rehab and Wellness classes have been cancelled through May 15. This includes all locations.
For more information about COVID-19, visit CDC.gov.