Medicare and Medicaid Patients

All patients should familiarize themselves with the terms of their coverage. This will help you understand the hospital's billing procedures and charges. If there is a question about your coverage, a member of the Patient Financial Services department will contact you or a member of your family while you are here.

Medicare Patients

We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments also are the responsibility of the patient.

If you are unable to make payment in full, please call to make acceptable payment arrangements. Payment may be remitted by check, money order, Visa, MasterCard, Discover or American Express.

Medicaid/MO HealthNet Patients

We will need a copy of your Medicaid card, as well as your MO HealthNet Managed Care Plan card, if applicable. Medicaid also has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room unless medically necessary.