When a patient needs a copy of his or her medical records, Lake
Regional’s Health Information Management (HIM) department is available to help.
Patients may request either printed or electronic copies of their Lake Regional
Health System medical records.
NOTE: You may be charged a
copying fee of $0.54 per printed page by HealthPort - the company contracted by
Lake Regional to process requests. These charges are based on Missouri Revised Statute 191.227.
Requests for Electronic Access to Medical Records
Medical records are
available electronically through HealthPort — the company contracted by Lake
Regional to process requests. To request online access to your records, print,
fill out and sign the Electronic Record Delivery Request Form.
Upon receipt of your signed request, you will receive detailed instructions on
how to access your electronic records via a secure web portal.
Requests for Printed Copies of Medical Records
To request printed copies of your medical records, fax or mail
the correct Authorization for Use or Disclosure of Protected Health Information
Contact information can be found at the following links:
Requests will be processed within
five to seven business days from receipt and may be picked up in person Lake
Regional’s HIM office by the patient requesting the records or the patient’s
legal representative. Records may also be mailed to the patient or faxed to a
physician. If a delay is expected, you will be contacted at the phone number(s)
and/or email address you provide.
Records may also be mailed to the
patient or faxed to a physician.
A valid photo ID is required to pick up records.
The HIM department is open 8 a.m. to 4:30 p.m. Monday through Friday and is located on the lower level of Lake Regional Hospital near the west entrance.
Lake Regional Health System
Health Information Management
54 Hospital Drive
Osage Beach, MO 65065